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U.S. Department of Veterans Affairs
Terms of VA System Use

General Disclaimer

To sign in to VA.gov and most other VA online services, you must accept the VA online services terms of use.

Note: In these terms of use, "we," "our," and "us" refer to VA. "You" and "your" refer to you as the person signing in to VA online services to manage your benefits and health care.

When you sign in to VA.gov or another Department of Veteran Affairs (VA) online service, you're using a United States federal government information system.

When you accept these terms, you confirm that you understand the rules for using this system:

  • You must only access and use information you have the legal authority to access and use. We monitor and record your activity on the system. And we share this information with auditors and law enforcement officials as required.
  • Federal law and VA policy prohibit unauthorized use of this system. Unauthorized use may result in criminal, civil, or administrative penalties. The related federal laws include 18 U.S.C. 1030 (Fraud and Related Activity in Connection with Computers) and 18 U.S.C. 2701 (Unlawful Access to Stored Communications).

Unauthorized or prohibited use includes these actions:

  • Gaining unauthorized access or making unauthorized changes to the system or its data.
  • Harming, destroying, or misusing the system or its data.
  • Impersonating another person (signing in as or pretending to be another person). (Note: This does not restrict authorized use by a VA-documented representative.)
  • Using messaging to promote your personal agenda, for solicitation, to transmit prohibited material, or for disruptive and/or threatening behavior. (Note: You may use messaging only to communicate with your VA health care team about your health care and VA benefits and services, and with VA staff about your privacy rights.)
  • Sending material that infringes on the patents, trademarks, copyrights, trade secrets, privacy, or publicity rights of others.
  • Transmitting material that is excessive, illegal, offensive, intimidating, harmful, or threatening to any person (including VA staff) or entity as we determine using our discretion.
  • Using deep-links, page-scrapes, spidering, or applications that gather, copy, change, replicate, or monitor any portion of VA websites or mobile applications.

If we suspect any unauthorized use or violation of these terms, we may suspend or block your access to this system. If you suspect unauthorized or inappropriate use of the system, report it to us.

If you don't accept these terms, you won't be able to sign in to VA.gov or other VA online services covered by these terms. If you have concerns or questions, or want to report an issue, call our MyVA411 main information line at 800-698-2411 (TTY: 711).

We take the responsibility of protecting your information seriously. To learn more about how we collect and use your information, read the sections titled Privacy Act statement and Sharing of your information and data.

Use of VA Online Services

Groups of people who use VA.gov and other VA online tools and services include those who sign in with an account (such as ID.me or Login.gov) and those who don't sign in. These groups include Veterans, VA patients, beneficiaries, Veteran advocates, caregivers, personal legal representatives, and the general public.

These groups use a range of VA online services, including health tools, benefit applications, and information services.

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You have been logged off due to inactivity. Click ok to return to sign in page.

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U.S. Department of Veterans Affairs
Learn More

Select a Sign-In Partner to Learn More:

  • ID.me
  • Login.gov

For more information about VA and Sign-In Partners visit our Frequently Asked Questions (FAQ).

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U.S. Department of Veterans Affairs
ID.me

ID.me

ID.me is a secure login provider certified by the federal government. ID.me is designed to help citizens login to multiple government websites with a single account. Founded by two Army Rangers, ID.me is committed to making government services work more efficiently for citizens.

Learn more about ID.me.

  • How do I register for an account with ID.me?
  • For additional information about ID.me, please visit www.ID.me.
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U.S. Department of Veterans Affairs
Login.gov

Login.gov

Login.gov is a secure login provider from the U.S. federal government. With one Login.gov account, you can securely and privately access many government services online.

Visit Login.gov to learn more.

Sign in with an external account

Veteran programs and services

  • Homeless Veterans
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  • Minority Veterans
  • PTSD
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  • Adaptive sports and special events
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  • National Resource Directory

More VA resources

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  • Accredited claims representatives
  • VA mobile apps
  • Veterans Service Organizations (VSOs)
  • State Veterans Affairs offices
  • Doing business with VA
  • Careers at VA
  • VA outreach materials
  • Your VA welcome kit

Get VA updates

  • VAntage Point blog
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  • All VA social media

In crisis? Talk to someone now

  • Veterans Crisis Line

Get answers

  • Resources and support
  • Contact us

Call us

  • 800-698-2411
  • TTY: 711

Visit a medical center or regional office

  • Find a VA location
  • Get answers

    • Resources and support
    • Contact us
    • Call us

      800-698-2411
    • TTY: 711
    • Visit a medical center or regional office

      Find a VA location
    • Homeless Veterans
    • Women Veterans
    • Minority Veterans
    • PTSD
    • Mental health
    • Adaptive sports and special events
    • VA outreach events
    • National Resource Directory
    • VA forms
    • VA health care providers
    • Accredited claims representatives
    • VA mobile apps
    • Veterans Service Organizations (VSOs)
    • State Veterans Affairs offices
    • Doing business with VA
    • Careers at VA
    • VA outreach materials
    • Your VA welcome kit
    • VAntage Point blog
    • Email updates
    • Facebook
    • Instagram
    • Twitter
    • Flickr
    • YouTube
    • All VA social media
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  • Accessibility
  • No FEAR Act Data
  • Office of Inspector General
  • Plain language
  • Privacy, policies, and legal information
  • VA Privacy Service
  • Freedom of Information Act (FOIA)
  • USA.gov
  • VA performance dashboard
  • Veterans Portrait Project

We’re here anytime, day or night – 24/7

If you are a Veteran in crisis or concerned about one, connect with our caring, qualified responders for confidential help. Many of them are Veterans themselves.

  • Call 800-273-8255 and press 1
  • Text 838255
  • Start a confidential chat
  • Call TTY if you have hearing loss 800-799-4889
Get more resources at VeteransCrisisLine.net.